Terms of Service

1. Agreement to terms

By accessing or using CloserBrief (the “Platform”), operated by CloserBrief Pty Ltd (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Platform. These terms apply to all users, including waitlist subscribers, trial users, and paying customers.

2. Description of service

CloserBrief is an AI-powered prospect intelligence platform for enterprise sales teams. The Platform generates scored intelligence briefs on prospective companies, enriches contact data, and provides tailored value propositions and conversation openers. Intelligence is generated using publicly available information and AI analysis.

3. Account registration

To use the Platform, you must create an account with a valid business email address. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use.

4. Acceptable use

You agree not to:

Use the Platform for any unlawful purpose or in violation of any applicable laws; attempt to reverse-engineer, decompile, or extract source code from the Platform; share your account credentials with third parties; use automated tools to scrape or bulk-download data from the Platform beyond normal usage; resell, redistribute, or sublicense access to the Platform or its output without our written consent; or use the Platform to harass, stalk, or harm any individual.

5. Intelligence briefs and data accuracy

Intelligence briefs are generated using AI analysis of publicly available information. While we strive for accuracy, we do not guarantee that any information in a brief is complete, current, or error-free. Briefs are provided as decision-support tools and should not be the sole basis for business decisions. Prospect scores are indicative and based on the data available at the time of generation.

Contact enrichment data is sourced from third-party providers and public sources. We do not guarantee the accuracy or deliverability of enriched contact information.

6. Intellectual property

The Platform, including its design, code, AI models, scoring algorithms, and branding, is the intellectual property of CloserBrief Pty Ltd and is protected by copyright and other intellectual property laws. You retain ownership of any data you upload to the Platform. By uploading data, you grant us a limited licence to process it for the purpose of delivering our services.

Intelligence briefs generated by the Platform are licensed to you for your internal business use. You may share briefs within your organisation but may not publicly redistribute them or resell them as a standalone product.

7. Subscription and payments

Access to the Platform is provided on a subscription basis. Pricing, features, and usage limits are determined by your selected plan. We reserve the right to modify pricing with 30 days' written notice. All fees are quoted in Australian dollars unless otherwise stated and are exclusive of GST.

Contact enrichment credits are consumed on use and do not roll over between billing periods unless your plan specifies otherwise.

8. Cancellation and refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial billing periods. Unused enrichment credits are forfeited upon cancellation.

9. Limitation of liability

To the maximum extent permitted by law, CloserBrief Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of the Platform. Our total liability for any claim arising from these terms shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless CloserBrief Pty Ltd, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Platform, your violation of these terms, or your violation of any third-party rights.

11. Modifications to terms

We reserve the right to modify these terms at any time. Material changes will be communicated via email at least 14 days before they take effect. Continued use of the Platform after changes take effect constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact

For questions about these terms, please contact us at legal@closerbrief.ai.